Privacy Policy

Last updated: July 1, 2025 — GDPR compliant

Data Controller

RFC DIGITAL— 11, Rue Gabes, Centre Ville Rabat.
DPO contact: contact@capexia.app

Data Collected

We collect only data strictly necessary for our services:

• Demo request form: first name, last name, professional email, phone, company, role, company size, annual CAPEX budget (optional)
• Lead capture popin: first name, last name, professional email, role
• Contact form: first name, last name, professional email, phone, company, role

Purposes and Legal Basis

• Demo processing: execution of pre-contractual measures (Art. 6.1.b GDPR)
• Commercial follow-up: legitimate interest (Art. 6.1.f GDPR)
• Analytics: legitimate interest — anonymized GA4, no advertising profiling

Data Retention

• Prospect data: 24 months from last interaction
• Client data: duration of contract + 5 years (legal obligation)
• Navigation logs: 13 months (CNIL recommendation)

Data Recipients

Your data is never sold. It may be shared with:

• CAPEXIA team: sales, support, management
• Technical subprocessors: Scaleway (hosting), Google (Analytics), Brevo (emails) — all GDPR-compliant and EU-based

Your Rights

In accordance with the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Delete your data ("right to be forgotten")
• Port your data in structured format
• Object to processing based on legitimate interest
• Restrict processing

To exercise your rights: dpo@capexia.app
You may also lodge a complaint with the CNIL (cnil.fr) or the CNDP (cndp.ma)

Cookies

This site uses only:

• Technical cookies (session, CSRF, language preference): exempt from consent
• Google Analytics 4: anonymized mode, no advertising data transfer

No advertising cookies, social media trackers, or retargeting are used.

Data Security

• HTTPS/TLS encryption on all exchanges
• Hosting in France (Scaleway DC Paris)
• Sensitive field encryption (Fernet AES-128)
• IP hashing before storage (SHA-256)
• Automated daily backups

Policy Updates

This policy may be updated. The effective date is indicated at the top of the page. We recommend checking this page periodically.